Privacy Policy

Information We Access

When you install Claim, we may access the following information, only as needed to provide the service:

• Store and account information
• Product data (titles, SKUs, pricing, availability, descriptions)
• Usage data related to app features and performance
• Technical data such as IP address and timestamps

We only access data explicitly authorized by the merchant.

How We Use Data

We use merchant data to:

• Operate and improve the Claim app
• Generate AI visibility, attribution, and diagnostic insights
• Provide dashboards, alerts, and reports to the merchant
• Maintain security and reliability

We do not use merchant data for advertising or unrelated purposes.

Data Security

We follow industry-standard security practices, including:

• HTTPS encryption for all data transmission
• Encryption of data at rest
• Role-based access controls limiting who can access data
• Monitoring and logging of system access

Data Sharing

• Claim does not sell or rent merchant data.
• Merchant data is not shared with third parties except as required to operate the app
• Any shared analytics are aggregated and anonymized

Data Retention and Deletion

• Data is retained only while the merchant account is active
• Upon app uninstallation or request, merchant data is deleted or anonymized within a reasonable timeframe
• Merchants may request deletion of their data at any time

Merchant Rights

Merchants may:

• Request access to their data
• Request correction or deletion of data
• Contact us with privacy-related questions

We comply with applicable data protection laws, including GDPR.